Refund Eligibility:

• Refunds are applicable for items that are defective, damaged, or if you are dissatisfied with your purchase.
• To be eligible for a refund, the item must be in its original condition and returned within 15 days of receiving it.

How to Initiate a Refund:

1. Contact our customer support team at [your email address] to inform them about the issue with your order.
2. Provide relevant details such as your order number, a description of the issue, and clear photos of the defective or damaged item.

Refund Process:

• Once your refund request is approved, you will receive instructions on how to return the item.
• Ensure the item is securely packaged and sent to the provided address.

Refund Timeline:

• Refunds are processed within 15-30 business days of receiving the returned item.
• The time it takes for the refund to reflect in your account may vary based on your payment method.

Refund Methods:

• Refunds are issued to the original payment method used during the purchase.
• If the original payment method is no longer available, an alternative method may be used.

Questions or Concerns:

• If you have any questions or concerns about the refund process, please don't hesitate to contact our customer support team info@theindianaura.com.

Feel free to adjust any other details as needed to align with your store's policies and practices.